“I left a high stress job in hospital administration. Working SuperGlass is both rewarding and relaxing. Several years in, my youngest child said to her mom, “I’ve never seen dad this happy.” SuperGlass literally saved my life.”
2026
That’s a Wrap on 2026—But We’re Just Getting Started.
The SuperGlass Convention 2026 has officially come to a close, leaving us inspired by the incredible innovation and community we saw on the floor. From record-breaking attendance to the unveiling of next-gen resin technologies and ADAS calibration breakthroughs, this year set a new gold standard for the industry. Missed out on the action? Dive into our 2026 highlights below and see why the world of glass is looking clearer than ever. Then, mark your calendars—SuperGlass 2027 is already on the horizon!
Clear Vision, High Performance
Recapping the 2026 SuperGlass Convention—from digital transformation to hands-on mastery.
The 2026 SuperGlass Convention kicks off with a high-energy Welcome Party on Friday night, designed to trade the stress of the road for snacks, drinks, and desserts. As attendees pick up their exclusive Goodie Bags, the room fills with friendly competition during a round of SuperGlass Jeopardy. It’s the perfect icebreaker, blending industry trivia with the chance to snag some early prizes before the weekend’s deep dive begins.
Saturday is the heart of the event, starting early with a “State of the Union” style address followed by a walkthrough of the brand-new digital landscape at mysuperglass.com. The morning intensity gives way to collaborative Round Table sessions, where franchise owners can dig into the “nuts and bolts” of the business—everything from managing Hertz accounts and QuickBooks to mastering the art of long crack repair right at the windshield. After a full morning of strategy, the afternoon shifts into “Recess,” a hands-on block where the tech becomes the toy, allowing everyone to test out new developments and equipment on live glass.
The weekend’s momentum culminates in a celebratory Awards Ceremony and the traditional group photo, honoring the hard work of the past year before the sun sets on Saturday. For those staying through Sunday, the focus shifts to specialized mastery with a deep-dive Scratch Removal Training. The weekend ends on a high-octane note for the lucky few with a VIP Speedway Tour, offering a behind-the-scenes look at world-class racing—the perfect metaphor for a franchise system built on speed, precision, and performance.
"Good morning Superglass owners/operators. If you were unable to come to the convention this past weekend, we missed you and you missed a great time.
I know that prices of everything are going up making it increasingly difficult to take time off and travel. Start today setting your sites on the next event. If possible, take a repair or 2 a month and set it back as a fund to get you to the next event, you won’t be sorry.
Maybe you are thinking, there’s nothing new for me to learn…..great come teach those that are still seeking knowledge and training. This was David’s heart, that we get together like a big family reunion and help one another and I can definitely tell you Meghan Martin shares that same passion and it burns stronger everyday.
What did you miss…..the chance to meet owners and bounce ideas back and forth, Hertz information that can change your entire airport dynamic, website and QuickBooks support as well as resources for seeking new professionals to join your team, long crack repair training, machine maintenance training, scratch removal training and so much more.
Thank you Superglass for allowing my family to sit at the family dinner table this weekend. It was amazing."
-Pam Dockery,
SG Nashville
Awards
This Years Award Winners
Peter Jakubowski is honored as the Rookie of the Year for his seamless transition into the SuperGlass system and his immediate impact on operations. A retired New York EMT with over 20 years of service, including responding during the events of 9/11, Peter brought a career’s worth of discipline and commitment to his new path in the automotive glass industry. Since taking over an established route from a retiring owner, he has navigated the transition with remarkable focus, successfully maintaining sales and protecting vital customer relationships from day one.
Beyond his initial technical success, Peter has demonstrated an advanced strategic mindset by already hiring an employee to ensure a scalable future for his business. His dedication to professional growth is further highlighted by his decision to attend the national convention during his very first year. By combining a veteran’s work ethic with a proactive approach to team building, Peter has proven that he is not just managing a route, but building a meaningful legacy within the SuperGlass organization.
Since joining the SuperGlass Houston team in October 2025, LeTrévyen King has quickly distinguished himself as an indispensable asset to the organization. He brought with him a unique background in glass blowing, a hobby that provided him with an intuitive understanding of how the material reacts to stress and heat. This specialized knowledge has translated into master-level repair work, allowing him to restore windshields with a precision and care that far exceeds standard technical training. His commitment to his craft is matched only by his professionalism, earning him the deep trust and appreciation of the customers he serves.
Beyond his technical excellence, LeTrévyen is recognized for his proactive spirit and dedication to the company’s growth. Despite the demands of his busy route and the responsibilities of supporting a young family, he consistently goes the extra mile by creating engaging content to promote the brand and educate his peers. His ability to remain adaptable and dependable in a fast-paced environment makes him a true leader within the team. It is this rare combination of technical artistry and generous team spirit that makes him the well-deserved recipient of the Employee of the Year Award.
Sydrena Coleman of SuperGlass Nashville is the recipient of the Mr./Mrs. Customer Service Award for her unwavering commitment to excellence and lightning-fast responsiveness. She treats every customer concern as a top priority, often anticipating needs before they are even voiced. Her deep-seated respect for the craft of glass repair results in high-end workmanship that goes far beyond a simple fix. By expanding her skills into areas like scratch removal, Sydrena consistently demonstrates a willingness to step outside her comfort zone to provide the highest level of service possible.
Beyond her technical skill, Sydrena is a vital source of morale and connection for the entire organization. Through her “Daily Dose of SuperGlass” voice memos, she shares field insights, encouragement, and a contagious sense of humor that bridges the gap between the Nashville market and the corporate office. She doesn’t just manage repairs; she advocates for her customers with empathy and heart. Her ability to bring positivity and lightness to even the busiest days makes her a true ambassador for the brand and an inspiration to her colleagues.
The Phoenix, AZ franchise, led by Quinton Anderson and Christelle van Rensburg, has earned the Highest Sales Award by mastering the balance between rigorous strategy and genuine human connection. Operating in a complex and unique market, the team has achieved exceptional growth through disciplined time management, precise scheduling, and highly efficient routing. Their success is a result of intentional, intricate planning rather than mere circumstance, proving that strong systems and organized execution are the foundations of a high-performing business.
While their numbers are outstanding, the Phoenix team is defined by a “people-first” philosophy that transforms standard transactions into long-term relationships. By prioritizing customer education and transparency, they invite clients into the repair experience, fostering a level of trust that naturally drives loyalty and referrals. Quinton and Christelle have successfully demonstrated that when a franchise pairs operational excellence with deep empathy, it doesn’t just meet sales goals—it sets a gold standard for the entire organization.
The Johnny Appleseed Award is presented to Cindy and Randy Johnston for their remarkable expansion and stewardship across the Crossville, Sevierville, and Birmingham markets. This duo has demonstrated an extraordinary entrepreneurial spirit by successfully managing non-contiguous territories without compromising the consistency or reliability of their service. Their growth strategy was marked by innovation and a “big picture” vision, allowing them to plant new seeds of opportunity and strengthen the SuperGlass brand footprint across multiple regions simultaneously.
What makes this achievement truly stand out is the profound resilience the Johnstons displayed while navigating significant personal hurdles. Despite facing obstacles that could have easily sidelined their progress, they remained steadfast in their commitment to their customers and their mission. This award recognizes more than just geographic growth; it honors their strength of character and the unwavering perseverance required to build lasting relationships and thriving markets against all odds.
Cecilia Lilley of SuperGlass Los Angeles has earned the Woman of the Year – West Award through her reputation as one of the most hardworking and technically skilled professionals in the organization. A true expert in complex scratch removal, Cecilia is known for her fearless approach to challenging repairs and her ability to handle any situation with absolute confidence. Her technical mastery has earned her the deep respect of both her customers and her colleagues, establishing her as a premier technician who consistently refuses to settle for anything less than excellence.
Beyond her individual performance, Cecilia’s legacy is defined by her role as a mentor and a leader who leads by example. She has been instrumental in bringing a second generation into the business, passing down her specialized knowledge and core values to ensure the long-term strength of the franchise. Her success is built on a foundation of grit and heart, proving that true leadership is found in daily action. This award celebrates her resilience, her unwavering commitment to the SuperGlass mission, and the inspiring standard she sets for women across the industry.
Cindy Johnston, representing SuperGlass across Crossville, Sevierville, and Birmingham, is the recipient of the Woman of the Year – East Award for her extraordinary resilience and quiet leadership. Known for her unwavering determination, Cindy approachs every goal with a solution-oriented mindset, refusing to let obstacles or limited resources hinder her progress. Her ability to remain resourceful and adaptable behind the scenes ensures that her commitments to her customers and her team are always met with the highest level of reliability and professional integrity.
What truly sets Cindy apart is her remarkable ability to remain fully present and focused, regardless of the personal challenges or “drama” occurring in the background. She leads not through loud gestures, but through steady, dependable action and a deep sense of loyalty to the SuperGlass brand. By showing up every day with calm strength and a relentless work ethic, Cindy serves as a powerful role model, proving that true leadership is rooted in consistency and the grace to persevere through any circumstance.
The Phoenix, AZ franchise, led by Quinton Anderson and Christelle van Rensburg, has been named Franchise of the Year – West for their role as a national benchmark of operational excellence. Their systems are so disciplined and effective that two of SuperGlass’ largest national accounts requested their specific operations manuals to train their own internal staffs. This team doesn’t just run a successful business; they provide a “model” for the entire organization, proving that strictly following and refining the SuperGlass system leads to world-class results.
Beyond their local success, Quinton and Christelle were instrumental in rebuilding the company’s national relationship with Hertz. By representing the brand with high-level professionalism during executive meetings and technical demonstrations, they helped restore trust and regain a vital industry presence for the entire network. Despite these massive contributions, the Phoenix team remains remarkably humble, consistently credited their achievements to the SuperGlass training while generously sharing best practices to help every franchise succeed.
The Franchise of the Year – East Award is presented to Dan Scott of SuperGlass Atlanta & Gwinnett County and his partner Michael Scott of SuperGlass Melbourne for their extraordinary strategic turnaround and market dominance. After a period away from the industry, Dan returned in March 2025 with a “laser-like” focus and a disciplined game plan to reclaim his territory. Through relentless consistency—including visiting potential accounts multiple times per week—the franchise achieved the staggering feat of quadrupling its monthly revenue in just the first month of his return.
This partnership has since sustained that momentum, now invoicing over $34,000 more per month than when they restarted. By expanding their team to ensure reliable same-day service and leveraging Michael’s steady leadership and operational guidance, the duo now successfully covers 85% of their market. Their journey serves as a powerful case study in what happens when professional preparation meets genuine passion, proving that disciplined action and a commitment to quality can lead to record-breaking, long-term success.
The David Casey Man of the Year Award is presented to Melvin Dockery of SuperGlass Nashville, a cornerstone of the organization since 2013. Over the past decade, Melvin has established himself as a goal-driven leader who prioritizes the success of the entire network alongside his own. His commitment reached new heights in 2025 when he stepped into the role of Regional Team Leader for the Southeast, embracing increased accountability and a demanding workload with a servant’s heart and a consistently positive attitude.
Melvin’s leadership is defined by his profound character and resilience. Whether navigating extreme weather or physical challenges, he remains a steady, empathetic presence for his team, acting as a natural cheerleader who lifts others up during difficult times. A devoted family man who leads with humility and integrity, Melvin exemplifies the “SuperGlass Way” by consistently delivering excellence and fostering a supportive team environment without ever seeking the spotlight.
What Franchisees Say About Us
“I left a high stress job in hospital administration…”
Melvin Dockery
SuperGlass Nashville, TN
After almost 7 years doing this
“After almost 7 years doing this I’ve realized it’s more of a family than a company. No one is cut throat and they’re always trying to help others.”
Kyle Stum
SuperGlass Memphis, TN
A great company, great dedicated leadership
“A great company, great dedicated leadership, and it only took me 8 years to make my first million.”
Jim Johnson
SuperGlass Savannah, GA
A lifetime of success
“Going on 26 years!”
Alan Gaul
SuperGlass Seminole County, FL
Best decision I ever made.
“Best decision I ever made. I love waking up knowing I hold my destiny in my hands.”
Richard Feauve
SuperGlass Charleston, SC
Exceptional service
“SuperGlass headquarters keeps us on top with continuing development of new tools and resins that make my repairs the best in the industry.”
Judy Black
SuperGlass Durango, CO
17 years with SuperGlass!
“17 years with SuperGlass! We’re proud to serve our community with integrity and confidence with a business we love!”
Boyd & Laurie Baillie
SuperGlass Nebraska
Superglass gives the best support possible!
“SuperGlass cares so much about its’ franchisees and their success and therefore gives the best support possible. Little wonder, even though we are half a world away, we know we are part of one big happy family!”
Peju Oni
SuperGlass Lagos, Nigeria
The best thing that ever happened to us!
“Thank you! SuperGlass has been the best thing that ever happened to us! (Passed $9,000,000 in sales since franchise inception. First franchise to show over one million in annual sales.”
Quinton Anderson
SuperGlass Phoenix, AZ
Love creating a family business
Cecilia Lilley, and sons Joshua & Jacobs
SuperGlass Los Angeles, CA
High quality standards
“I wanted to take this opportunity to thank Dave and the crew for everything you have done for this business and us. Thank you to David, his family, and his employees for encouraging us, being there for us, and always being our biggest cheerleaders.”
Steve & Kristie Tusinger
SuperGlass Joplin, MO (29+ franchisee)